Introduction

At Painted Sand Rentals ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Billing and payment information
• Booking preferences and travel dates
• Communication preferences
• Reviews and feedback

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your bookings
• Providing customer support and responding to inquiries
• Sending booking confirmations and important updates
• Improving our website and services
• Personalizing your experience
• Marketing communications (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Property Owners: With property owners for booking management purposes
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Agreement to Terms

By accessing and using the Painted Sand Rentals website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your use of our website and booking services operated by Painted Sand Rentals.

Booking and Reservations

Booking Process

• All bookings are subject to availability and confirmation
• A valid credit card is required to secure your reservation
• Booking confirmation will be sent via email
• You must be at least 25 years old to make a reservation

Payment Terms

• 50% deposit required at time of booking
• Remaining balance due 30 days before check-in
• Security deposit may be required for certain properties
• All payments are processed in USD

Cancellation Policy

Standard Cancellation

• 60+ days before check-in: Full refund minus processing fee
• 30-59 days before check-in: 50% refund
• Less than 30 days: No refund

Force Majeure

In cases of natural disasters, government restrictions, or other circumstances beyond our control, alternative arrangements or credits may be offered.

Guest Responsibilities

Property Use

• Maximum occupancy limits must be respected
• No smoking inside properties (designated outdoor areas only)
• Pets allowed only in designated pet-friendly properties
• Quiet hours: 10 PM - 8 AM
• No parties or events without prior approval

Damages and Liability

• Guests are responsible for any damages beyond normal wear and tear
• Report any damages or issues immediately
• Security deposits may be used to cover damages
• Additional charges may apply for excessive cleaning

Check-in and Check-out

Standard Times

• Check-in: 4:00 PM or later
• Check-out: 11:00 AM or earlier
• Early check-in or late check-out may be available for additional fee

Key and Access

• Access instructions will be provided 24 hours before check-in
• Lost keys or access devices incur replacement fees
• Guests must secure the property when leaving

Limitation of Liability

Painted Sand Rentals acts as an intermediary between guests and property owners. Our liability is limited to the amount paid for your reservation. We are not responsible for:

• Personal injury or property damage
• Theft or loss of personal belongings
• Weather-related issues or natural disasters
• Utility outages or service interruptions
• Changes in local laws or regulations

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through:

• Good faith negotiation between parties
• Mediation if negotiation fails
• Binding arbitration as a last resort
• Governing law: State of California